We are delighted to be working with TekConnX. CSBA is an independent, nonprofit public policy research institute established to promote innovative thinking and debate about national security strategy, defense planning and military investment options for the 21st century. Our mission is to provide timely, impartial and insightful analyses to senior decision makers in the executive and legislative branches, as well as to the media and the broader national security establishment. Our reputation is founded on the highest quality analytic studies, concept development, scenario development, budgetary analyses, workshops and seminars, and wargaming. In late 2014/early2015, we set out to expand our facilities by building a new50-person conference room with world class capabilities and technology. When looking for an organization to provide, install, and support the technology capabilities CSBA sought, TekConnX came highly recommended. From the initial consultation through design and recommendation to implementation and testing, the TekConnX team has provided timely response, best-price-for-value, and outstanding levels of service. They integrated seamlessly with our facilities designer, construction contractor and in-house IT team.
In the initial consultation, I had a vision of what I wanted our new conference facilities to look like and what capabilities I wanted to incorporate from inception. With an investment this large, I wanted to ensure that we had room to grow and wouldn’t be looking back in 5 years at what we should have done or should have built into the new conference room. TekConnX was responsive, able to provide alternatives when gaps between imagination and reality existed and, most importantly, communicated best-in-class ideas and innovation beyond my original plan. This ensured that CSBA invested in the appropriate technology, with a view to future growth, minimizing future rework and the buyer’s remorse that comes with “we should have…” Their work will support CSBA’s mission to be the premiere source of defense strategy and budget defense analysis and will allow us to scale up, as necessary, over the long haul.
Upon completion of the technology installation, they provided my entire staff with complete documentation and hands on training to all staff to ensure maximum utilization of all capabilities. Their patience and good sense of humor as we move along the technology learning curve has been invaluable. They are just a call, text or email away.
As a result of TekConnX’s work, CSBA has a world class, interactive conference facility that incorporates the highest quality video conferencing, teleconferencing, event recording capabilities, soundproofing/sound mitigation, lighting scenarios for different events/requirements, and computing capabilities for both classified and unclassified environments.