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The retail food court locations at WCU, operated by Aramark, offer a wide variety of quality dining options for the University students, staff, and guests.  Providing meals for thousands of people per day requires a great deal of effort and resources across many functions.

One common issue in any busy food court setting, including Universities, Shopping Malls, Arenas and others is the question of how to manage waste in the most effective, sanitary, and sustainable way.

WCU and our Smart Trash team teamed up to analyze how the waste was being handled in two campus retail food court locations.  It was clear that dedicating staff resources to emptying conventional waste bins dozens of times throughout the day was not only inefficient, but it prevented staff members from attending to other activities such as cleaning tables and restocking items during peak hours.  The team replaced approximately 8-10 waste bins with 3 Impactor® units in each of the two locations.  The impact was immediate, and the benefits to the overall operation were noted.

  • Each Impactor® only required 2 bag changes per day
  • Staff resources were freed up during peak hours
  • No overflowing waste bins
  • 75% reduction in plastic waste bags
  • Increased floor space for seating
  • Improved sustainability
  • Customized appearance to match decor

Before we were spending an excessive amount of time managing the waste in our food court locations, which made it more challenging to stay on top of other necessary tasks.  After developing a full front-end waste handling solution with Smarter Trash, we deployed our Impactor units, and never looked back.  We could see the improvements to our operation immediately, and the support from the Smarter Trash team has been exceptional.  I would recommend these compactors to anyone looking to save time, reduce costs, and enhance the overall guest experience and appearance of their facility”.   –Scott Lamond, Aramark District Mgr, WCU

Scott Lamond

Aramark District Mgr, WCU, Western Carolina University (WCU)

TekConnx has proven to be an important strategic partner for us. They ensured the flawless execution of our worship service streaming solution and have internalized our global vision for high tech communications. We are confident that their commitment to planning, teamwork and quality assurance will continue to reflect nothing short of excellence and we highly recommend them to anyone.
Derrick Hammond

First Mount Zion Baptist Church

We are delighted to be working with TekConnX. CSBA is an independent, nonprofit public policy research institute established to promote innovative thinking and debate about national security strategy, defense planning and military investment options for the 21st century. Our mission is to provide timely, impartial and insightful analyses to senior decision makers in the executive and legislative branches, as well as to the media and the broader national security establishment. Our reputation is founded on the highest quality analytic studies, concept development, scenario development, budgetary analyses, workshops and seminars, and wargaming. In late 2014/early2015, we set out to expand our facilities by building a new50-person conference room with world class capabilities and technology. When looking for an organization to provide, install, and support the technology capabilities CSBA sought, TekConnX came highly recommended. From the initial consultation through design and recommendation to implementation and testing, the TekConnX team has provided timely response, best-price-for-value, and outstanding levels of service. They integrated seamlessly with our facilities designer, construction contractor and in-house IT team.

In the initial consultation, I had a vision of what I wanted our new conference facilities to look like and what capabilities I wanted to incorporate from inception. With an investment this large, I wanted to ensure that we had room to grow and wouldn’t be looking back in 5 years at what we should have done or should have built into the new conference room. TekConnX was responsive, able to provide alternatives when gaps between imagination and reality existed and, most importantly, communicated best-in-class ideas and innovation beyond my original plan. This ensured that CSBA invested in the appropriate technology, with a view to future growth, minimizing future rework and the buyer’s remorse that comes with “we should have…” Their work will support CSBA’s mission to be the premiere source of defense strategy and budget defense analysis and will allow us to scale up, as necessary, over the long haul.

Upon completion of the technology installation, they provided my entire staff with complete documentation and hands on training to all staff to ensure maximum utilization of all capabilities. Their patience and good sense of humor as we move along the technology learning curve has been invaluable. They are just a call, text or email away.

As a result of TekConnX’s work, CSBA has a world class, interactive conference facility that incorporates the highest quality video conferencing, teleconferencing, event recording capabilities, soundproofing/sound mitigation, lighting scenarios for different events/requirements, and computing capabilities for both classified and unclassified environments.

Ilana Esterrich

Chief Administrative Officer, Center for Strategic and Budgetary Assessments (CSBA)

We have worked with TekConnX for over a year and half now and are delighted with their work. AIR is one of the world’s largest behavioral and social science research and evaluation organizations with over 1800 employees so all project work needs to be of the highest quality. We needed an AV company we could depend on to provide innovative solutions for our eight conference rooms and that’s what we got with TekConnX. They are a small business but they deliver like a corporate giant. They are responsible for installing and maintaining professional audiovisual and collaboration solutions for three of our office locations to date—with more to come. TekConnX understands the high standards that we must comply with and are very efficient in delivering audiovisual products and services well within time limits. Kevin and Earl are professional, flexible and very easy to work with and I would highly recommend working with them.
Gregory Spivak

Conference Center Operation Manager, American Institutes for Research (AIR)